Daily news from online research no. 33627

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Huge investment doubles Contentsquare valuation

July 22, 2022

Paris-based user experience analytics firm Contentsquare closed a $600 million growth investment round, doubling its valuation to around $5.6 billion. The money will be used for geographic and product expansion, mergers and acquisitions, and to support long-term growth in key markets.

The round includes $400 million in Series F shares – led by Sixth Street Growth and joined by numerous existing investors including KKR and BlackRock – and $200 million in debt financing; and brings its total raised to date to $1.4 billion, with last spring’s Series E round raising $500 million.

Contentsquare, whose board will be joined by Sixth Street MD Benjamin Johnston, says the funds will also help it “make a bigger impact in areas where it can really make a difference, including digital accessibility, confidentiality and sustainability”.

The company promises brands “unprecedented insight into the customer experience on their websites and apps” by using an AI-powered engine to analyze and report on 3.2 trillion customer interactions per month and $2.5 billion in daily transactions. It has several hundred million dollars in annual recurring revenue and a year-over-year revenue growth rate of over 100%; and a workforce of 1,500 people, including 430 in R&D – in seventeen offices around the world.

CEO and Founder Jonathan Cherki (pictured) comments: “This new round of investment is a testament to the boundless ambition of our team…laser focused on helping businesses of all sizes deliver more human digital experiences – experiences seamless, frictionless, rewarding and inspiring. We’re excited to continue our dedication to raising the standards of digital customer experience everywhere, and we believe this is just the beginning.”

Website: www.contentsquare.com.

All articles 2006-22 written and edited by Mel Crowther and/or Nick Thomas, unless otherwise noted.

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